Terms & Conditions

Last Updated: [29 August 2024]

Welcome to Cloud Eagle IT Support! These Terms & Conditions (“Terms”) govern your access to and use of our website [insert website URL], services, and any other interactions you have with us. By using our website or services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and are legally able to enter into a binding contract.

2.2 Account Registration

To access certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Prohibited Conduct

You agree not to:

3. Payment and Billing

3.1 Fees

Certain services may require payment of fees. You agree to pay all applicable fees in connection with your use of our services. Fees are non-refundable unless otherwise stated.

3.2 Billing Information

You must provide accurate billing information and keep this information up to date. By providing payment information, you authorize us to charge the applicable fees to your payment method.

3.3 Late Payments

If we do not receive payment on time, we reserve the right to suspend or terminate your access to the services until the balance is paid in full.

4. Intellectual Property

4.1 Ownership

All content, trademarks, logos, and other intellectual property on our website or provided through our services are the property of Cloud Eagle IT Support or our licensors. You do not have the right to use any of our intellectual property without our prior written consent.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for your personal or internal business use, in accordance with these Terms. This license does not include the right to modify, reproduce, distribute, or create derivative works based on our content.

5. Disclaimers

5.1 No Warranties

Our services are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

5.2 Limitation of Liability

To the fullest extent permitted by law, Cloud Eagle IT Support shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless Cloud Eagle IT Support, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our services or your violation of these Terms.

7. Termination

7.1 Termination by You

You may terminate your account and stop using our services at any time by contacting us.

7.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice.

7.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive.

8. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by posting the updated Terms on our website and updating the “Last Updated” date at the top of this page. Your continued use of our services after any changes to these Terms will constitute your acceptance of those changes.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within [insert jurisdiction] for the resolution of any disputes arising out of or relating to these Terms or your use of our services.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Cloud Eagle IT Support
Email: info@cloudeagle.com
Phone: 07523405653
Address: 265 Cowley Rd, Oxford, Oxfordshire, OX4 1XQ